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The overlooked frontier of Cybersecurity: Operational technology needs are urgent

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In the rapidly shifting landscape of cybersecurity, many organizations focus their defenses where they believe the greatest threats lie: their information systems. They invest heavily in IT security, deploying firewalls, endpoint protections, and intrusion detection systems designed to guard data and networks. Yet a critical blind spot remains in how companies protect the physical systems that run their operations.

Operational Technology, or OT, is a vital component of modern industry. It powers the machinery in manufacturing plants, the valves on oil rigs, the sensors in energy grids, and the controls that make transportation and utilities function. When these systems are compromised, the results can be catastrophic. Unlike a data breach, which might expose private information, a cyberattack on OT systems can bring real-world operations to a standstill.

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“Cybersecurity has evolved beyond protecting data,” says Natraj Subramaniam, founder of Secure Traces. “Today, the line between the digital and physical worlds is blurred. Companies cannot afford to protect one and ignore the other.”

Secure Traces, a cybersecurity company now in its sixth year, has been at the forefront of helping organizations protect both their IT and OT assets. The firm’s work spans comprehensive cyber defense, from evaluating risk readiness to providing day-to-day protection for clients. What distinguishes the company, Natraj explains, is its ability to address both IT and OT security in a unified, customized approach.

“We start by assessing how prepared a business really is,” he says. “We look at what protection measures are in place, how effectively tools are being used, and what vulnerabilities remain. Then we design a strategy that fits the client’s size, industry, and exposure level. There is no one-size-fits-all in cybersecurity.”

For many companies, especially small and mid-sized ones, this approach can be the difference between continuity and collapse. Alarmingly, a report from the World Economic Forum shows that 35% of small enterprises believe their cyber resilience is inadequate. “Cybersecurity should never be viewed as a cost,” Natraj emphasizes. “It is an investment in survival.”

That perspective has become even more urgent as the sophistication of attacks has accelerated. According to Natraj, artificial intelligence and automation are being used not only to improve defenses but also to enhance cyberattacks. Hackers can now exploit vulnerabilities at a scale and speed that was unthinkable even a few years ago. 

“This evolution means traditional, isolated security strategies are no longer enough,” Natraj says. “IT departments cannot simply install antivirus software or monitor emails and expect to be safe. True protection requires a layered defense that integrates both the digital and operational sides of a business.”

Nowhere is this more critical than in regulated industries like healthcare, pharmaceuticals, and insurance, where sensitive data and operational integrity are equally vital. These sectors face stringent compliance standards because they handle confidential information such as patient records and financial data. But compliance alone is not protection. “Meeting the checkbox of regulation is not the same as being secure,” says Natraj. “Many organizations invest in cybersecurity for compliance reasons, but not necessarily in the right areas.”

OT systems are different from IT systems in their architecture and purpose. They control industrial operations and often use legacy equipment that was never designed to be connected to the internet. That makes them especially vulnerable when organizations digitize or automate without updating their security protocols. As Natraj explains, “You cannot apply IT security techniques to OT systems and expect them to work. The tools, methods, and expertise required are distinct.”

Secure Traces specializes in providing this dual expertise. Their engineers are trained to secure and be experts in IT and OT environments, identifying cross-domain vulnerabilities that many providers overlook. “Every organization that relies on technology has a stake in cybersecurity,” he says. “Whether you are a small business protecting client data or a global enterprise managing industrial operations, the threat landscape is growing more complex every day.”

As cybercrime costs are projected to reach tens of trillions of dollars globally, the question is no longer whether to invest in cybersecurity, but how to invest wisely. “Protecting digital systems alone is not enough. Companies must recognize that their operational systems are targets too, and that ignoring them could leave their most critical assets exposed,” says Natraj.

In a world where one breach can erase years of progress, the call for a holistic, intelligence-driven approach to cybersecurity has never been louder. Secure Traces represents a new generation of firms leading that shift, helping businesses build resilience across both the digital and physical dimensions of their operations.

“Security is not about reacting to a threat after it happens,” says Natraj. “It is about anticipating where the next one could strike and being ready for it.”

Digital Trends partners with external contributors. All contributor content is reviewed by the Digital Trends editorial staff.
Chris Gallagher
Chris Gallagher is a New York native with a business degree from Sacred Heart University, now thriving as a professional…
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