Skip to main content
  1. Home
  2. Phones
  3. Mobile
  4. News

Samsung says the new Galaxy Z Fold 2 addresses reliability issues. Here’s how

Add as a preferred source on Google
 

It’s tough to write a Samsung Galaxy Fold story without a caveat. When the original Galaxy Fold finally went on sale, it came with its own serious caveat. The phone had been pulled back, yanked out of reviewer’s hands, so that Samsung could address serious concerns about screen durability and dirt getting into the hinge.

Recommended Videos

Ultimately, our own review recommended to wait for the next generation before opting in for this advanced technology. Now, the sequel has arrived. When Samsung announced the Galaxy Z Fold 2, it aimed to address these reliability issues and concerns head-on.

But did the company leave more questions than answers?

A new material

Image used with permission by copyright holder

As the first wave of reviewers discovered, the original Galaxy Fold was easily prone to scratches. How bad was it? Well, some found that a rough fingernail could leave a permanent mark. Ouch. Samsung took a second swing at it before launch, switching about the materials in the layer.

While the phone was expected to arrive with bendable glass, the necessary ultrathin glass was not ready for prime time until the Galaxy Z Flip, so the original Galaxy Fold used plastic. 

The new Galaxy Z Fold 2 does use glass — so as far as Samsung says. The company has introduced what it calls a new “UTG,” or ultrathin glass, that is apparently as “thin as human hair.” Sounds impressive.

Image used with permission by copyright holder

Samsung further details how a “protective layer” covers the UTG, as well as two other undescribed “layers.” In the end, those layers are what really count. If that protective layer is prone to scratches or feels like plastic, the thinness of the glass won’t matter. 

Unfortunately, Samsung makes no specific mention of durability or hardness. This would have been a great chance to make some promises to about reliability that could ease concerns. Instead, it only says that the new display is “ready to provide a premium look and upgraded usability,” without any mention of real-world applications. 

Hinges on

Image used with permission by copyright holder

For the hinge, things get even more strange. Samsung brags that the new hinge design uses upward of 60 components, but the diagram shows mostly tiny screws. It is unclear how more (or less?) components will equal a better hinge design. 

The goal is to make the hinge more stiff and give the user more degrees of stopping when you want to use the device half-folded. For the new hinge on the Z Fold 2, Samsung borrowed its patented “cam” system from the Galaxy Z Flip. Samsung describes it as “two ridge-shaped pieces” that create enough friction between them to help the device stand upright at different angles, from 75 degrees to 115 degrees. The idea is that you can prop it up halfway to watch videos, like the Galaxy Z Flip.

Because of the larger screen, though, Samsung has doubled up on the cam and elastic pieces to help keep it strong when it’s lifting the larger display. Given how much more durable the Z Flip was than the original Galaxy Fold, the cam system feels like a significant upgrade.

Avoiding dust

Image used with permission by copyright holder

Lastly, Samsung aimed to address complaints about the Galaxy Fold’s ability to stay clean. To keep the hinge free of dust and crumbs, Samsung claims to have drawn inspiration from “a vacuum cleaner commercial” after nearly 100 failed attempts at inventing a better cleaning mechanism.

It took the company 108 attempts, it says, but it was that vacuum cleaner commercial that showed a better path. The company makes its own vacuum cleaners, so perhaps it could have saved time by working directly with that team. The solution is what it calls the “sweeper.” Its bristles are made of “carbon and nylon fibers,” and can rotate 20 times per second for up to two years. 

This sweeper, though, does not appear to be a new innovation. The difference this time is in size. Samsung says that a new cutting-edge technology allowed it to make a sweeper that is 25% smaller in the Z Fold 2 than in previous folding phones.

These small innovations can go a long way, especially those that build on the success of the Galaxy Z Flip. The Z Fold 2 is bound to be a more reliable device than the original Fold. But Samsung notably didn’t make any promises about durability, and concerns around folding devices won’t go away anytime soon. Until we get our hands on the device ourselves, we won’t know for sure just how big of an impact the refinements of the design will have.

Philip Berne
Former Digital Trends Contributor
5 iPhone apps I cannot live without in 2026
If I had to start fresh with a new iPhone tomorrow, these are the first five apps I'd download.
iPhone showing apps

I love testing new apps on my iPhone. Every year, new apps get installed and removed, with very few sticking around for the long haul. Despite my habit of testing and switching apps regularly, some have stuck around, which is a testament to their quality. 

These are also the most used apps on my iPhone and the first ones I install whenever I set up a new iPhone from scratch. Here are 5 iPhone apps I cannot live without in 2026. 

Read more
Samsung Galaxy S26 Ultra review: After four months of testing, I can’t part with it
A phone you buy for consistency, versatility, and long-term usage plans. It's pricey, but justifiable.
Samsung Galaxy S26 Ultra smartphone in blue color.

View at Samsung

Quick review

Read more
Google really wants Gemini involved in every part of your phone now
Gemini is getting deeper access to your Google Contacts on Android
Google Gemini Live Feature

Google is continuing its push to make Gemini a central part of Android by giving the AI assistant deeper integration with Google Contacts. A newly discovered update suggests Gemini may soon handle contact-related tasks more directly, potentially turning it into a more capable personal assistant for calls, messaging, and everyday communication.

According to a report by 9to5Google, the latest Google app beta includes references showing that Gemini integration with Google Contacts is expanding beyond basic assistant functions. The feature appears designed to let Gemini interact more naturally with saved contacts, helping users quickly find people, initiate communication, and manage relationship-based tasks through conversational commands.

Read more