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How to cancel your ChatGPT Plus subscription

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Infinix Zero 30 5G Android phone in gold color with ChatGPT virtual assistant.
ChatGPT running on an Android phone Tushar Mehta / Digital Trends

ChatGPT-4 is one of the most powerful AI chatbots to ever hit our computers, smartphones, and tablets. Even though this version of OpenAI’s calling card platform is locked behind a $20 per month paywall, ChatGPT Plus subscribers receive a nice slew of extra features that are exclusive to paying account holders.

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Difficulty

Easy

Duration

10 minutes

What You Need

  • A ChatGPT Plus account

  • A PC

  • An internet connection

  • An iPhone or iPad (if you signed up with one)

  • An Android smartphone or tablet (if you signed up with one)

But what if you’re missing the simple days of GPT-3.5, or that extra $20 in your pocket? OpenAI actually makes it quite simple to put an ax to your ChatGPT Plus subscription. Plus, we put together this guide to show you how it’s done.

How canceling ChatGPT Plus subscription works

There are a few things you should know about how ChatGPT Plus subscription cancellation works. According to OpenAI's official help guide:

  • The cancellation of the service isn't immediate. Your access to ChatGPT Plus ends "the day after the next billing date." You'll be able to still use the premium features of ChatGPT Plus up until that date.
  • OpenAI says subscription fees "are nonrefundable."
  • When you choose to cancel your subscription is up to you, but if you don't want to get billed for the next month of service, you should make sure to cancel it a minimum of 24 hours prior to the next payment date.

Also, it's worth noting that some users (like this one on Reddit and these users on this OpenAI API Community Forum page) have reported having difficulties with canceling and ultimately being unable to cancel their ChatGPT Plus subscriptions.

A laptop screen shows the home page for ChatGPT, OpenAI's artificial intelligence chatbot.
Rolf van Root / Unsplash

How to cancel ChatGPT Plus

With all that in mind, if you need to cancel your ChatGPT Plus subscription, it's pretty simple. Just follow the steps below to quickly cancel your account.

Step 1: Log into ChatGPT Plus and then select the My account option from the sidebar located on the left side of your screen.

Step 2: Then select Manage my subscription.

Step 3: You should now see a Stripe checkout site. On this page, choose the Cancel plan option. After confirming, your ChatGPT Plus should now be canceled.

A response from ChatGPT on an Android phone.
Jacob Roach / Digital Trends

Canceling ChatGPT Plus with a mobile device

If you signed up for ChatGPT Plus using an iPhone, iPad, or Android device, you’ll need to delete your account via iOS, iPadOS, or whatever GPT-compatible version of Android your phone or tablet is running.

We’ve got step-by-step instructions for both OS types, so let’s start with iOS and iPadOS:

Step 1: Launch the Settings app on your iPhone or iPad, then tap your name.

Step 2: Choose Subscriptions > ChatGPT > Cancel Subscription.

Step 3: If you signed up with an Android device, you’ll first need to launch the Google Play Store.

Step 4: Select Menu > Subscriptions.

Step 5: Tap your ChatGPT Plus subscription, then tap Cancel subscription.

Anita George
Anita George
Former Computing Writer
Anita George has been writing for Digital Trends' Computing section since 2018. So for almost six years, Anita has written…
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