Skip to main content
  1. Home
  2. Emerging Tech
  3. News

Project Loon has restored internet access to 100,000 people in Puerto Rico

Add as a preferred source on Google

After receiving FCC approval to use its balloons to restore cellular and LTE service to the people of Puerto Rico, Alphabet wasted no time in deploying Project Loon. Last month, the company announced that it had successfully partnered with AT&T to restore service to part of the island.

“Working with AT&T, Project Loon is now supporting basic communication and internet activities like sending text messages and accessing information online for some people with LTE enabled phones,” Project Loon leader Alastair Westgarth wrote. “This is the first time we have used our new machine learning powered algorithms to keep balloons clustered over Puerto Rico, so we’re still learning how best to do this. As we get more familiar with the constantly shifting winds in this region, we hope to keep the balloons over areas where connectivity is needed for as long as possible.”

Recommended Videos

Now, Project Loon has reached new milestone. PCMag has reported that Project Loon has restored internet connectivity more than 100,000 people in Puerto Rico.

This report was confirmed on The Team at X’s Twitter account.

Alphabet’s Loon balloons serve as replacements for the cell towers that were destroyed by Hurricane Maria, but they aren’t capable of providing any service on their own. Google’s parent company is still relying on AT&T and other cellular carriers to provide service; Loon just serves as a delivery mechanism.

Westgarth warned that Project Loon was still an experimental technology, so the company could make no promises regarding how long Loon would work. However, he said that they intended to maintain the project “in areas where it’s needed for as long as it is useful and we’re able to do so.”

Unfortunately, it is looking like Project Loon might be needed for many months to come. NPR reports that nearly 80 percent of Puerto Rico remains without power, and lack of reliable communication services further slowed the recovery. Google’s parent company is hopeful that Project Loon will be able to aid relief efforts while ensuring that those caught in the storm are able to keep in touch with friends and family.

This isn’t the first time that Project Loon has been used to respond to disasters. Earlier this year, the company worked with the Peruvian government and wireless providers to restore internet access to the tens of thousands of people who were affected by floods.

X was formerly known as Google X; the so-called Moonshot Factory was where Google kicked off its most pie in the sky concepts. Today X is an innovation lab within Alphabet, the parent company of Google.

Update: Project Loon has reached 100,000 users in Puerto Rico.

Eric Brackett
Former Digital Trends Contributor
The Android Show 2026: Gemini Intelligence, Googlebook, Android 17 updates, and everything else
Gemini Intelligence, Googlebooks, Android 17, and redesigned Android Auto. Google didn't hold back at its pre-I/O show, and the main event is still a week away.
The Android Show 2026

Every year, Google front-loads its Android announcements in a separate pre-show the week before its annual I/O conference. This year, the company did exactly that, and The Android Show: I/O Edition was anything but a warmup act. 

Google showed up well prepared, with plenty of software and a major hardware announcement that took everyone by surprise. One by one, let's talk about everything, including a deeply integrated AI overhaul, a long-overdue security upgrade, an Android Auto makeover that feels like it was designed for 2026, and a brand-new laptop category. 

Read more
Google is redefining the cursor for computers, and it’s AI-charged future looks ridiculous
Google’s Magic Pointer could be the next evolution of AI on laptops
AI, App

The humble mouse pointer has barely changed in decades. It moves, clicks, selects, drags, and occasionally turns into a spinning wheel of frustration. Google now wants to turn that tiny arrow into one of the most powerful AI tools on your laptop, which sounds ridiculous until you think about how often you use it.

The company has announced Magic Pointer for Googlebook, its new category of Gemini-powered laptops. The feature gives the cursor AI abilities, allowing it to understand what you are pointing at and help you act on it without needing a long prompt or a separate chatbot window.

Read more
6 things Gemini Intelligence is about to do across your Android devices
Logo, Disk, Symbol

Google is bringing Gemini Intelligence to Android, which brings the best of Gemini to its most intelligent devices. The company really wants you to get your work done by Gemini throughout the day, all while staying in control and keeping your data private. Google is rolling out these features starting with the Samsung Galaxy and Google Pixel devices this summer. Furthermore, we’ll see these features on other Android devices, including watches, cars, glasses, and laptops, later this year.

Your assistant is about to get a lot more hands-on, without you having to ask twice

Read more