Skip to main content
  1. Home
  2. Phones
  3. Mobile
  4. News

Carriers are, unsurprisingly, blocking Apple’s iCloud Private Relay feature

Add as a preferred source on Google

With iOS 15, Apple introduced a privacy-centric tool called iCloud Private Relay that acts somewhat like a VPN and prevents internet service providers from logging users’ web-browsing activity. But it appears that telecom operators are not fans, as according to user reports, the likes of T-Mobile and AT&T have already started blocking it.

People trying to enable Private Relay on their phone are greeted with a service denial message that says, “Your cellular plan doesn’t support iCloud Private Relay.” The reason behind it varies, depending upon whether you live in the United States or the United Kingdom.

Recommended Videos

Here’s what it shows when you click the “Learn More” pic.twitter.com/Xb9QyF67Am

— Jon Guidry (@guidryjd) January 10, 2022

An internal note shared by The T-Mo Report suggests that T-Mobile already offers some online protection tools to its customers. One of them is T-Mobile’s Web Guard, but Apple’s Private Relay appears to be interfering with the carrier’s service.

Folks subscribed to its Home Office Internet might also face difficulties enabling Private Relay on their Apple devices, as T-Mobile’s enterprise-focused cellular-based Wi-Fi network service is bundled with its own website filtering tool. However, it looks like even users who don’t have any of T-Mobile’s “safety” tools enabled on their cellular plan are also facing the Private Relay ban.

https://twitter.com/bpmarkowitz/status/1480651395602731017

“Customers who chose plans and features with content filtering (e.g., parent controls) do not have access to the iCloud Private Relay to allow these services to work as designed. All other customers have no restrictions,” T-Mobile said in a statement shared with 9to5Mac. But it’s not just the U.S. where users are running into Private Relay activation issues.

Singing a different tune in the U.K.

The likes of EE and T-Mobile have already started blocking Private Relay in the U.K. According to a report from The Telegraph, several carriers have asked the European Commission to outlaw iCloud Private Relay because it undermines “digital sovereignty.” A consortium that includes T-Mobile, Telefonica, Orange, and Vodafone claims that Private Relay prevents carriers from managing their networks and accessing vital network data and metadata.

Hey @EE
Care to explain why iCloud private relay is blocked from your network? I don’t recall seeing any such clause in your terms and conditions. pic.twitter.com/yuZFbgUoSq

— Dan Bridgland (@danbridgland) January 10, 2022

In a letter sent to the European Commission, top execs of the four carriers asked for Apple to be classified as a “digital gatekeeper.” Doing so would mean Apple violates competition laws, eventually forcing a ban on a controversial product like Private Relay. Apple is already under antitrust scanner for its “walled garden” approach toward its hardware and software ecosystems, with the likes of Spotify currently engaged in a heated battle with Apple over alleged anticompetitive tactics.

Why does it matter?

The ban on Private Relay matters because the feature aims to hide the digital breadcrumbs left by users as they browse the web. Stuff like web-browsing habits and user-identifiable information fetches a high price on the market, and it is employed for targeted advertisement. And that’s how the likes of Google and Facebook fill their coffers with millions upon millions of dollars in ad money.

That also explains why an antitracking solution like the App Tracking Transparency didn’t sit well with Facebook. But these digital breadcrumbs are widely misused, too. Just look at how the Cambridge Analytica scandal exploded in Facebook’s face. But in the case of Private Relay, both the carriers and Apple might end up engaging in some serious back-and-forth legal drama, especially in European countries.

Nadeem Sarwar
Nadeem is the Managing Editor at Digital Trends.
Instagram could soon let you watch Reels while offline with automatic downloads
A new leak suggests Instagram is working on automatic downloads for Reels, which could let you continue your binge even without an internet connection.
Instagram and YouTube

Instagram could soon let users continue their Reels binge even when they're offline. A new leak suggests the app is working on automatic downloads for short-form videos, a move that would bring it closer to YouTube, which already allows offline viewing of Shorts.

What is Instagram working on?

Read more
Android 17 will let apps get the best out of your phone’s camera chops
A new vendor-defined extension system could bring advanced camera features like Super Resolution to your favorite third-party apps.
Android 17 logo.

Android 17 is shaping up to be quite an important update, especially if you care about camera quality across apps. Google is introducing a new way for phone makers to extend their custom camera features system-wide, which could finally close the gap between stock camera apps and third-party ones.

How is Android changing camera access for apps?

Read more
Google is preparing a priority charging feature for phones for rush scenarios
A hidden Android 17 feature appears built for quick top-ups, while keeping calls and texts flowing.
Electronics, Mobile Phone, Phone

Google is working on a priority charging feature designed for moments when you need power quickly. The option, uncovered in Android 17 beta code by Android Authority, focuses on boosting usable battery in a short window without shutting down core phone functions.

Instead of pushing higher charging speeds, the system shifts power toward the battery by dialing back background activity. Calls and texts still come through, but less critical processes pause so more energy goes into charging.

Read more